Policies
Refund and Changes Policy
This page explains when the date can be changed and when the booking amount is not refunded. It elaborates on clause 1 of the General Terms and Conditions.
No refunds after booking confirmation
The final amount paid cannot be refunded after the booking is confirmed, unless the center is unable to safely host a child with a food allergy, in which case the full amount is refunded. We recommend reviewing the date and age group before completing payment.
Changing or postponing the date
We allow the date to be changed or postponed subject to available seats, provided the change is made at least 24 hours before the session, for a fee of 50 SAR per change.
- A change request is submitted through the center's official channels: WhatsApp or a phone call to 0552018122.
- A change depends on a seat being available on the alternative date.
Cases where no refund is given
- Arriving more than 15 minutes after the session starts.
- Not attending without prior notice.
- Suspension of the child's participation under clause 5 of the Terms and Conditions.
- Failure to disclose a health condition that prevents participation.
For the full text, see General Terms and Conditions.
Last updated: September 2026 · For any questions about this policy, contact us: 0552018122 · WhatsApp · info@future-chefs.com.